PRIVACY POLICY

Last updated: September 30, 2025
At Espace Bien-Être le 391, we attach great importance to the protection of your
Personal information. This privacy policy explains what information we collect,
why we collect them, how they are used and protected, and your rights in this regard.

We may collect the following information when you use our services or visit our website:
Name, surname
Contact information (address, phone number, email)
Payment information (via our secure providers)
Information regarding your bookings, purchases or registrations
Any other data that you choose to provide to us voluntarily (e.g., contact form, newsletter)

Your personal information is used solely for:
Providing our services (appointment scheduling, purchasing, customer follow-up)
Manage your payments securely
Communicating with you (confirmation, reminder, newsletter if you consent)
Improving our services and customer experience
To meet our legal and regulatory obligations

We do not sell or rent your personal information.
However, they can be communicated to:
Our service providers (payments, web hosting, reservations) are required to respect confidentiality.
The authorities if required by law.

We take reasonable technical and organizational measures to protect your information
against loss, theft, unauthorized access or disclosure.
Your data is only kept for as long as necessary for the purposes for which it was collected.

In accordance with Law 25 (Quebec) and Canadian laws:
You can request access to, rectification of, or deletion of your personal information.
You can withdraw your consent at any time for non-essential communications (e.g., newsletter).
To exercise your rights, please contact us at: info@le391.ca

Our site may use cookies to improve your browsing experience and analyze site usage.
You can change your preferences in your browser settings.

We may update this privacy policy as needed.
Any changes will be published on this page with a new update date.

For any questions regarding this policy or the management of your personal information, you can contact us at:
Wellness area 391
391 rue du College in Saint-Donat
819 216 1391